It is pretty normal in the industry, what, you didn't know!!!?
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BE WARNED, CHEF'S KITCHEN RANT CONTAINS EXPLICT LANGUAGE

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Showing posts with label Central Queensland. Show all posts
Showing posts with label Central Queensland. Show all posts

Looks that decieve

Monday, November 2, 2009

I have cut many a wedding cake in my time, the majority have been made with good craftsmanship. However you do get the odd home made job that lacks the finesse of a professional cake.


The past wedding cake was just one that has to be mentioned. A cake made by professionals, not home made I add.





The cake looked very impressive and was thick with chocolate. That was all fine until it came to the actual cutting and serving. Tonight the cake was to be bagged and given to the guests to take home with them.

The three tiers were all mud cakes of different flavours. One dry and over baked, the other raw and soggy inside. Top kept for better days...It took about a hour to get what was best from the cake and bag it up. All I can say is it was absolute carnage of a cake. I hope not to have another like that.


Please put some thought into choosing your wedding cake and especially how you want it served. Bag it, that's fine but not a creamy soft iced gooey sponge, stick to the traditional fruit cake.

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Soup, Soup, Soup and more Soup

Wednesday, October 28, 2009

I know that we have lots of prep and plenty of soup ready for the odd occasion, but that is not what this post is really about.

A booking for 6 at 6pm. A lady arrives, we are only 3 now, can we sit by the window? She asked. O.k we will allow you to have the table for four by the window. Two other ladies join the table and chat.

Next time we look they have upped and moved table and they are four ladies sat there. On a table in the middle of the room!!!

Now get this, are you ready?

The waiter returns from the table and asks,
Is the pumpkin soup thick or thin chef?
I reply, thick.



In comes the order
Entree
2 Ciabatta Bread
Main
3 main size soups and 1 entree soup.

Are you for real!!!!

Then it will not surprise you to find out they ONLY drank tap water for the two plus hours they sat and talked.

So a total bill of less than $80- the only positive was it was a Tuesday night. WTF....Why some people even bother going out I don't know.

Then you get those that share a pizza and breads on a Saturday night, prime time and wallow over a can of soft drink. Better leave that for another time......

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Sous Chef or Monkey

Monday, July 13, 2009

I just had to laugh when wifey read this out to me.

A reputable business in CQ is advertising for a Sous Chef. A great job for a qualified chef to step into, well you would think so.

Firstly lets talk about the job of a Sous Chef.
The Sous Chef is second in charge of the kitchen which means he/she must have a considerable amount of knowledge to understand what is required to run the kitchen in the absence of the head chef.

This knowledge doesn't just happen, you need to gain experience in real kitchen life, and lets just clarify that a pub, sandwich bar, fast food outlet and any other place that thinks it is a classy food establishment but isn't, don't count. You come to me with your poxy 5 years in and out of the above you are just waisting mine and your time.

The Sous Chef will be the engine of the kitchen the person who cooks, checks, orders, beats, grills and gives you the bollocks before the head chef has to be disturbed. He is the Head Chef's lynch man and will generally have one objective and that is to become a Head Chef themselves. That means basically that they will be doing everything that the Head Chef does so that when the opportunity arrives they can slip right in and take over without any drama.

A good Sous Chef must not only have fine cooking skills and posses a great deal of ability in all areas of the kitchen, but must also be a motivator and a leader. It is with great leadership that one can motivate the team to reach better standards.

In very large kitchen brigades there will be many Sous Chefs, 5 or even 6, each with a particular area of control and from these will be one leading Sous Chef often known as the Executive Sous Chef. The lowest or newest Sous Chef would be known as the Junior Sous Chef, but even at this level one not to be messed with, as they will be wanting to jump up the ladder too, and will do what ever it takes to get there, lets face it, who wants to be called junior for a long time?!!

So to become a Sous Chef, a chef will need to have experience in a vast amount of kitchen knowledge. As the career of a young chef begins they will be an apprentice, this will span from say 2 to 4 years depending on country and establishment. Here I wish to point out that you want to be learning from, and in a good kitchen, not an Average Joe place where they buy in the majority of time consuming and hands on jobs, for example stocks and sauces, soups and vegetables, cakes and pastries. This will tell you something about the quality of management and also the chefs that are employed, once again do some research.

After the completion of the apprenticeship the next level is a Commis Chef. The Commis Chef is a chef that does a lot of work and gets grilled for everything. Basically the hardest years in the young chefs life. He is qualified and is expected to perform, that is where the pressure begins, a lot of basic work is done, but with greater ability and knowledge to be learnt. Again the larger the establishment the more levels of Commis Chef you will find 1st commis, 2nd commis, and sometimes even 3rd commis.

The next promotion will be to a Chef de Partie, or if its a large place they will sneak in a Demi Chef de Partie. This is where you get to shine as a chef, it is where you are in control, or not, as the case may be, of a whole section. The kitchen is broken down into sections, I will leave the great detail to another post but for now they are larder, sauce, fish, grill, veg, pastry, butcher, and so on. The smaller the kitchen the more the sections become one, for example, the grill and fish will join, the sauce and veg will join. The butcher will be omitted, you get the picture. So you see that the bigger the establishment hopefully the better the kitchen will be set up with the chefs and sections for all to learn.

As a CdP it is your responsibility to have your area in control and set for every service. This is your opportunity to shine as an individual leader of a team, generally the CdP will have his own DCdP and commis that will work with him to run the section. It is here that the future sous chefs are born, only with determination, readiness and drive will you outshine your opponents, the other CdP's, to get chosen as Sous Chef, am I building a picture of how it all works, can you see that a Sous Chef is not just a general chef from some average hole, he/she is, and should have worked bloody hard to be given the title and gain the respect of which a Sous Chef should have?

Now with all this experience and knowledge, you would probably have been working hard at your chosen career for a minimum of 5 to 7 years and even then you are becoming a young Sous Chef. After 7 years of grafting and slaving your hours behind the stoves of many kitchens, you would hope to break into some better pay level, especially as Sous Chef with the responsibility of the kitchen in your hands at some time or other.

With the minimum wage staying at $543.78 per week that is $14.31 per hour based on a standard 38 hour week. Now I don't know any chef that does a 38 hour week, you've got to be dreaming, right? I also find it very confusing all this bullshit award system for each different hotel, motel, cafe, resort in each different state and so on, so lets cut the crap and get to the point, which is for $40-45,000 per year I won't get out of bed and nor should you if you have good background experience and knowledge. For a start you'll probably be expected to work about 50-60 hours a week, now you do the math, are you willing to work your arse off for about $14.90 per hour with all your talent, surely you're worth more than that, I know I am.
So back to the advert, a Sous Chef for $40-45,000, or a monkey, the choice is yours.
I understand that the industry pays poor but that is a joke. Especially for a place that charges customers $12 or $14 for a bowl of soup of the day, what the.....

If we charge the customers more for the product that's fine, we all know that commodities are not cheap, and restaurants need to make money to stay open, the question is, how greedy do some need to become?
Go and feed your monkey you moron, I'm going back to bed....................

image credit:dannyboyster

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False Advertising

Sunday, June 21, 2009


Here is another classic advertisement.

Advertising can be very effective if done in the right places, and the correct way.

For me word of mouth is the best form of advertising, definitely not inflated, self opinionated advertising.

This brings me to write this post.

I rarely get a newspaper, basically because I can find all that I want over the net. But just the other day a friend of mine had this paper and showed me an article about respect. A very apt column and one that we both agreed on, I mentioned that I had read something very interesting the last weekend whilst having a coffee in town, about peoples professions and how others outside of their professions knew better, go figure.

Anyway after bringing the paper home and having lie around for a few days I began to thumb through it, only to stumble at the first page.

Right there in big full colour was some advertisement for a place that serves food and drink, it has a name but that's 'the secret'.
This ad would have cost a bit as it took up a third of the page.
It had the normal, place name, opening times, where it is, and a slogan of the establishment "yeah right", a picture and then the detailed stuff.
Now all the above is fine, because it is generally true fact, I mean your not going to put in a false address or telephone number are you!

But what got me again, is many over inflated establishments that need to drum up business, over exaggerate their ability, or lack of should I say. Just like a lot of people do themselves. Lets not go there right now.....

The right to state that you are, or have the biggest and the best...........in CQ (you fill in the gap) is down right bullshit and false advertising. How do you know that it is true? Have you been to every eatery in CQ and tried and tested them, I don't fucking think so.

Next CQ's FAMOUS..............once again fill in the gap. How does something become famous? Recognition and accolades, over a period of time famous, not just in your little shoe box.

Then how about this 'Award Winning Chefs', here I just have to laugh. Maybe they do have awards, like apprentice of the year, a big well done, or a culinary award from the Brisbane food expo, or some competition for best young chef in Queensland, they are awards. Not some piece of shit plaque that you won at the fucking show or fair, or maybe a cook off in the shopping centre.

The point is, lets not get carried away with this awards hype, the proof is in the pudding as the saying goes. Not some certificate that says you have the best or highly commended what ever in the region, voted or judged by the region. What the fuck! Stop all this I'll vote for you if you vote for me bullshit. Wake up to yourselves.

I have awards, but do I publish them or use them as advertising!? My fellow chef has more awards, does he do the same? No. If you have a real award well congratulations and very well done for participating, but cut the crap.

Awards and certificates are given out too easily by organisations with little or no depth within the industry. That's OK, but lets not over inflate them. An award from the Good Food Guide Australia or something like that well that's different. It's almost like saying you worked for Gordon Ramsay, when you only lasted half a day!!

On that note, lets move on hey.........

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Communication And Commitment Or Lack There Of.

Wednesday, May 6, 2009

OK so it has been a long while since I was in the hospitality industry and I am told so many things have changed, with that said I am truly dumbfounded how so many things have stayed the same. Customers still to be pleased and everyone is to still keep happy, to the point where its almost impossible to find where you start and the bull-shit waiter begins. Which brings me to my point..

Was I ever as shit at my job, as the new people coming through the industry are?. I think to myself, was I ever as green as the new kid? Does everyone truly have to start from somewhere? Does being able to talk your way ‘out of’ or ‘into’ almost every situation this industry presents, come naturally to some, or is it something that has to be learnt?.

For those that do not know me I have been out of the industry for quite some time, Vowing the day I left I would never return. However opportunities to travel arose and extra cash is needed to do so (that and I do miss it from time to time). So I find myself back working nights on a regular basis at one of the best restaurants my small town has to offer. For a place that prides itself on a high quality of service, it baffles me that we allow new people that barely…”have a heartbeat” able to work within it (although I could hardly call it work at times). The unbearable truth, that is finally starting to dawn is that pickings are slim and we all have to take what we are giving (as hard as it is to swallow). Why is this so??

When I left there were a number of completely different ways of operation; most have changed for the better but one sadly has not, and has changed for the up most worse. Communication… granted I have only worked in 3 different venues, The Railway hotel, Beaches Restaurant and the Plaza hotel. After that I worked as a sales rep for a local food distributor for a long period of time, having the opportunity to witness some truly amazing kitchens, chefs and waiters all over Queensland. I know what a fully functional venue looks like and sadly ones that are not.

I hate to sound like I enjoy blowing my own trumpet like a lot of people do, but if there is a restaurant from Rockhampton to Winton… I have been in it. A claim that any “lasting” member of this particular food distributor can boast. The one constant factor that always shined through for these successful establishments was communication. Weather it be between the wait staff and the chefs or the Executive chef to his single minded apprentice. Weather it be a restaurant supervisor to his/her wait staff.

Gone are the days of everyone getting along joking, having a good time getting along and still providing great service, when all one needed was a nod or a glance and it was known exactly what was needed. Why is it everyone can not all sit down at the end of the night and have a drink and be mates? Are we really that different from each other? Do we not all try to be the best we can be (trained or untrained)? Granted there are some people suffice it to say that just generally wont get along, However I do consider myself a pretty good judge of character and find the staff and the establishment in which I work to be a great bunch of people (all of them). Lets lean from each other and make it work and I think the customer will notice it.

That is as upbeat as I can muster the strength to conger regarding communication. I can not believe the commitment that some staff put into an establishment. I feel like an outsider looking in at times because this industry in so many ways is a hobby, passion and extra pay cheque for me at the end of the week. If I didn't give a 100% at every second of my waking moment there I would bow out gracefully and retreat to another industry. Maybe its work ethic or maybe it’s the love of the industry that drives me to get in the shower after a 9 hr day and make my way to do another 4-6 hrs. I don’t know really what it is, but I do know if I am asked or required to work I am there … If I am told that is how its done…. I do it. Those that are giving it a half arsed effort move the fuck over and give someone the opportunity to experience the opportunity to become a valued member within the industry…. Major wastes of spaces could be better filled with something or someone, in this instance, of value.

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Be Aware Of The Greedy Landlord

Wednesday, April 29, 2009

Greedy Landlord

This morning I heard some disturbing news. A good friend of mine, a fellow chef, told me that he was having to close the doors to his restaurant. I was in shock at first and as he explained more my shock turned to disappointment and anger.

What the Fuck

Basically the landlord wants to hike up his rent! That's the bottom line. Apparently the landlord thinks that my fellow chef is making a killing and raking in thousands. Are you for real, you fuck wit landlord.
Maybe because you arrive at your snug little pad and see how busy the restaurant is on a Saturday night. Have you ever seen it dead on a week night, I thought not. If you had you would probably know a bit more about how things are in the restaurant trade.

Profit Loss

Just today on the radio ABC I heard that our local tourism members have warned of a huge down turn and profit loss in the tourism industry this year. So how do you, Mr fucking landlord justify a hike that will and has sent one of the best restaurants in our town, shire, central Queensland, over the edge!! Let alone put several members of staff out of work. You greedy bastard, hope you sleep well.

Doing it Tough

Now after doing it tough for the first couple of years he is, sorry was just staring to see the small rewards of his hard work. Not only that, the guy has put his heart and soul into this place, day in day out, when staff didn't show up, when customers whinged, when suppliers failed to deliver, when his own family needed him, he gave all to his restaurant, now you want to take that away and destroy him, you fucking wanker.

The Roll on Effect

Not only will his staff suffer, himself, and others in direct contact with the establishment, so will his loyal customers.
Can you imagine the weddings that have now got to rebook elsewhere.
People would go for breakfast, lunch, dinner, specials events and more. Not any more.

We Need To Stop This

I think something needs to be done to stop this from happening. The people of this town are crying out for good places to go, infrastructure to be put in place, business to start up, but why would you when this can happen to you at any time.
Why should we work all hours to make our business thrive just for some greedy landlord to hike up the rent to take more of your so called huge profit, which you deserve. Surely they can make there money elsewhere.

Excuse Me!!

Lets hope this landlord in question never manages to lease out this premises again. He doesn't deserve to and the unfortunate next occupier will be made aware of his greedy fucking unethical tight arse fuck wit landlord, please excuse the fluent verbal abuse but i am lived.

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Hospitality Pay Rates

Friday, April 17, 2009

A couple of days ago I saw an advert for a Head Chef position in Central Queensland, for a newly created establishment. The salary offered was 60 - 65k AUD per year. Not a bad deal I hear you say! Bollocks says I! This particular place has been in the pipeline for some time, touted as the next big thing, and I can only imagine how many millions of dollars have been spent on it, and they want to spend that small amount for a Top Chef?

Any Chef in a Head or Executive position is expected to work a minimum of 60+ hours per week, with some working up to 90 - 100. They are required to be on call 7 days, to cover staff shortages, work all public holidays to save wage costs, split shifts, late shifts, weekends. And this is just the "hands on" cooking job, the administration has to be done in the Chef's own free time. You might think this would result in a huge pay packet with all that overtime, but guess what? No overtime paid! Is this just the Chef industry? I really don't know, but I have friends in other trades, such as electricians, plumbers, builders etc. who work just as hard but get paid for their efforts.

Obviously, when you become a Chef, you know you're going to have to work unsociable hours, nights, weekends and holidays, but as an apprentice you're paid for every hour. With time you have more experience, take better positions, and one day become a Head Chef. If you can't accept these hours, then get out and do something else, it's only the good ones who get this far. But by this time, you're getting paid for a 38 hour week, and getting shafted! Like I have said before, I love my job, I'd rather be happy at work than do some mind numbingly boring shit for lots of cash. So I keep doing it :)

There is not a lot of money to be made in the restaurant game, and part of the reason is because the customer will not spend the money for the privilege of dining out. Jamie Oliver and the like, have told the public it's easy, and you can buy any ingredient you want from the supermarket now! So why would you want to spend $40 on a main course? If you understood what we go through to get those meals to you, perhaps you would appreciate it more.

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